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Everyone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (‘positive’) feedback, skill-building (‘coaching’) feedback and corrective (‘negative’) feedback. We’ll look at the importance of timeliness, […]
In this webinar presented by Naomi Wilson from Focus HR and Chrissy Leong, Specialist Lead Stakeholder Management from WorkCover Queensland, we will cover: • How to treat COVID-related Leave • Implementing mask mandate (specifically those who won’t/can’t wear) • Vaccination policies (mandate vs encouragement) • Vaccination exemptions • Hiring unvaccinated persons (and measures to protect […]
“People are the most powerful, inimitable asset in your business” Naomi Wilson You can copy machines, IT systems, procedures, software etc. What you can’t copy is your people, your team and your culture. This is why it is inimitable. And until you’ve harnessed the power of your team, your business will not reach its full […]
“The main thing is to keep the main thing the main thing” - Stephen Covey A clearly identify and articulated vision, purpose and goals empowers owners to align their team and maintain a laser-like focus on the bigger picture. Owners who are effective at strategic thinking and implementation planning create an environment where everyone is […]
Managers play a key role in influencing the performance and productivity of their teams. While the temptation is to sit back and expect that goals are met, and scramble to find answers when they aren’t, the more useful approach is to be proactive and involved right from the start. We’ll cover effective goal setting, communicating […]
Meetings can often be a ‘we’ll do this because we have to’ race-through or a drawn-out time waster for everyone involved. Both options are expensive for the business. This session will look at when to have meetings, types of meetings, how to have meetings (format and structure) and what to record. We’ll also focus on […]
