Dealing with someone who isn’t performing at the level they should be is frustrating. It’s stressful. And honestly, it can be scary when it escalates to the point of needing to let someone go. This interactive workshop gives a solid understanding of what poor performance and conduct is and why it occurs, the 3 steps […]

Traditional leadership training typically focuses on ‘big picture’ goals, but often what you need is managers who get the day-to-day stuff right – things like planning, problem solving, record keeping, checking in with the team. We’ll cover how to create good leadership habits so managers know what is going on in their team, what they need […]

Delegation is too often not done well or not done at all. Surprisingly, delegation is not a skill that comes naturally to most. We’ll cover why and when to delegate and how to create conditions for success, including giving clear, unambiguous instructions, setting expectations and uncovering and removing the barriers to productivity. We’ll also look […]