Reinforcing, skill-building & corrective feedback
OnlineEveryone can give feedback, but giving effective feedback in a way that gets the desired result is a learned skill. This session will cover both formal and informal feedback and discuss the differences in purpose and delivery of reinforcing (âpositiveâ) feedback, skill-building (âcoachingâ) feedback and corrective (ânegativeâ) feedback. Weâll look at the importance of timeliness, […]