
BLANCHARD COURSES.
Experience the brilliance of Blanchard leadership training, delivered by Focus HR.


Elevate your leadership with Focus HR and Blanchard
We’re excited to announce Focus HR is now an accredited provider of the award-winning global Blanchard leadership development programs. For more than 40 years, Blanchard has guided hundreds of thousands of leading organisations and their team members to achieve measurable success through transformational leadership, development and coaching.
As one of only two accredited providers in Queensland, Focus HR will soon be offering Blanchard’s full suite of courses, with the highly regarded Management Essentials® being the first cab off the rank.
When managers struggle, the cost is significant: high turnover, low morale, poor productivity, and more.
These performance challenges are often because people don’t have the essential management skills they need to succeed.
That’s why Focus HR is proud to present: Blanchard Management Essentials®, a transformational leadership training program for new managers and those who need to sharpen their managerial skill set to build positive relationships with team members, inspire engagement and drive productivity.

JOIN OUR CONVERSATIONAL CAPACITY WORKSHOP
If you are sometimes uncomfortable communicating with employees, you’re not alone; 69 per cent of managers report feeling the same way, according to Harvard Business Review. So, it’s no wonder, then, that 57 per cent of employees report they aren’t given clear enough directions.
How to bridge this communication gap?
The solution lies in developing conversational capacity – the ability to engage in open, balanced, and non-defensive dialogue, even under pressure. By mastering this skill, managers and teams can transform challenging conversations into opportunities for collaboration, innovation, and growth.
When challenging conversations arise, natural defences like fight-or-flight reactions often derail open dialogue and hinder progress.
Conversational Capacity® by Blanchard equips individuals and teams with the mindset, awareness, and skillset to stay in the “sweet spot” of communication – where candour and curiosity are balanced. Participants learn four essential behaviours that foster constructive dialogue, enabling them to address tough issues fairly and productively. This program empowers teams to:
- Engage in honest discussions: Build trust and morale by creating a safe space for meaningful conversations.
- Drive innovation: Encourage diverse perspectives to evolve ideas into groundbreaking solutions.
- Improve decision-making: Navigate conflicts constructively to find the best solutions under high-pressure circumstances.
- Boost productivity: Eliminate miscommunication and misunderstandings to ensure work gets done effectively.
With Conversational Capacity®, your team will gain the tools to transform difficult exchanges and unfocused meetings. This program provides actionable strategies that lead to lasting improvements in collaboration and performance.
Who should attend
- Leaders and team members – anyone looking to improve how they communicate, influence, and collaborate with others.
- Participants also gain access to a learning portal for a 12-month period post-workshop, with access to resources to further embed the workshop content.
- This is a 6-hour face-to-face workshop. Register now!
- This workshop may also be delivered online (3 x 2-hour workshops) subject to sufficient interest. Express interest in online delivery.
- This workshop can be delivered on demand for individual businesses. Contact Tamara Stopford to discuss.
Register your team now!
About the course
Blanchard Management Essentials® builds on the key concepts of global best-selling book The New One Minute Manager, which has helped millions develop more successful professional and personal lives.
Ideal both for new managers or those who need to refresh their essential skills, the program gives your people the necessary tools and training to become leaders who achieve the exceptional. It covers the essence of management skills training: the right mindset, core conversations and the communication skills needed to build positive relationships and increase productivity.
After completing the course, 75% of team members reported that their managers or supervisors demonstrated enhanced skills in goal setting and handling difficult conversations. Don’t miss the chance to enhance your leadership capabilities.
Create managerial success fast
Build positive skills
Reduce staff frustration
Develop future leaders
ESSENTIAL TRAINING TO HELP YOUR MANAGERS SUCCEED.
Did you know?
45%
of managers say they lack the confidence to help employees develop necessary skills
26%
of first-time managers feel they aren’t ready to lead others
75%
of managers would like more training in how to be a good boss.
Based on the above findings from Blanchard, it’s important to equip your managers with essential skills training to move beyond instinct and foster better morale and productivity, ensuring they reach their full potential.
Why choose Blanchard with Focus HR?
Global expertise
Benefit from more than four decades of leadership development experience with Blanchard courses, which are delivered globally across 75 countries to thousands of companies.
Premium access
As one of only two accredited Blanchard providers in Queensland, we offer premier access to multi award-winning programs.
Tailored learning
From foundational leadership skills to advanced management strategies, we have courses to meet your specific needs.
Real results
Our programs are designed to deliver measurable outcomes, helping you drive performance and achieve organisational goals.
Thousands of companies worldwide have participated in Blanchard’s acclaimed courses, including leading names such as Proctor & Gamble, American Express and Salesforce.
95%
of participants felt they had gained skills to handle tough conversations while preserving trust, relationships, and productivity
98%
found the content valuable
87%
applied the new skills in their roles
75%
of team members reported their managers or supervisors had demonstrated enhanced skills in goal setting and handling difficult conversations.
Discover how enhanced leadership behaviours can drive increased retention and discretionary effort across your teams.
Future Blanchard Courses
WHAT ARE PARTICIPANTS SAYING?
“A fantastic leadership course, one of the best ones I have done in my 20-year management career”
“Easy to understand and a valuable set of tools providing a great framework for managing a team.”
“This was a great day of learning that will have a lasting effect on my working life. Thank you!”
“Hands on practical learning that I can use immediately”
Awards and certifications
ABOUT BLANCHARD
Blanchard is a global pioneer in leadership development, consulting and coaching for more than 40 years, Blanchard was named a Top 20 Leadership Training Company by Training Industry Inc (a trusted source of information on the business of learning) in 2024, marking its 15th year of recognition.
References:
- Gartner, 45% of Managers Lack Confidence To Help Employees Develop the Skills They Need Today
- Center for Creative Leadership. 12 Challenges New Managers Must Conquer. 26% of first-time managers feel they weren’t ready to lead others to begin with
- 75% of managers would like more training in how to be a good boss – Fast Company, 6 Types of Bad Bosses and How to Deal With Them.

Dedicated Strategy Workshop

Small Business Group Workshop

Quarterly Review and Reset

Project Implementation Tools
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.


RASCI
The RASCI model is a tool that can be used for identifying roles and responsibilities. It can be used to clarify tasks in position descriptions as well as identifying expectations during an organisational change process. This tool helps by creating clearly identified and communicated activities with set delegations.

Workforce Planning

Functionality Chart
Clarity Hearing Solutions is a small, family owned and operated Company that grew faster than even our own expectations. The growth brought increased levels of staffing and a need for more business structure.
Bringing Focus HR on board has enabled us to not only build the structure we required but allowed us to do this in a way that did not intimidate or upset our existing employees. Management is constantly learning through the mentoring from Naomi, with senior management feeling more confident in their HR interactions.
Sara Collins, Operations Manager, Clarity Hearing


Dedicated Strategy Workshop

Five Behaviours of a Cohesive Team
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.


Dedicated Strategy Workshop

Accountability Coaching
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.


RASCI
The RASCI model is a tool that can be used for identifying roles and responsibilities. It can be used to clarify tasks in position descriptions as well as identifying expectations during an organisational change process. This tool helps by creating clearly identified and communicated activities with set delegations.

Workforce Planning

Dedicated Strategy Workshop
Focus HR are now integrated into our business and what a valuable asset they have turned out to be.

When managers struggle, the cost is significant: high turnover, low morale, poor productivity, and more.