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Employee engagement is the emotional commitment an employee has to their employer and its goals. This commitment means caring about their work and the business. It is more than just being ‘satisfied’ to turn up from 9 to 5 and it is more than just being ‘happy’ at work. When employees care, they are engaged, they use discretionary effort. And it is that discretionary effort which gives your business a competitive advantage through winning people, winning culture and winning teams.
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